This Privacy Policy explains how Print Craft handles personal data when you use our website, request photo and art printing services, upload files, or arrange a studio consultation or collection in Davao City.
We use personal data to respond to inquiries, review uploaded files, assess resolution and color profile details, prepare quotes, manage test print review, confirm quantities, produce printed items, arrange packaging and collection, process payments, maintain records, and support website security and troubleshooting.
We may share personal data with payment processors, technical service providers, delivery or collection support, and other operational partners that help us run the website and fulfill orders. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data to government authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns.
We may collect contact details, order information, uploaded image files, file specifications, consultation notes, proofing preferences, payment-related records, and basic technical data such as device and browser information. Where needed for print review, we also process file resolution, color profile, size, paper, quantity, and test print selections.
We receive personal data from website forms, file uploads, email correspondence, consultation appointments, and collection or production interactions. We may also generate internal records from file preflight checks, test print review, and order handling.
Cookies and similar technologies may be used for essential site functions, remembering basic preferences, measuring site performance, and supporting form security. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier.
You may manage cookies through your browser controls, including blocking or deleting certain cookies. Some features may not function properly if cookies are disabled. Where the site presents cookie choices, those settings should be used together with browser controls.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion of data that is no longer needed. You may also object to certain processing or ask us to limit use where the law allows.
To protect privacy, we may ask for information needed to verify a request before we respond. If a request is complex or involves records we must keep, we will explain the outcome and any lawful limitation that applies.
We retain personal data for the period needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it or de-identify it within a reasonable period, subject to backup and archival systems.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the effective date shown or from the time it is posted if no separate date is stated.
